Orders are typically processed within 1–3 working days. Once dispatched, you’ll receive a confirmation email with tracking information.
Please allow additional processing time during launches, restocks, and promotional periods.
FAQs
Got a question? Take a look through our FAQs below to find your answer.
When will my order be shipped?
Do you ship internationally?
Yes. We currently ship worldwide.
Shipping costs and delivery times are calculated at checkout depending on your location.
Can I change or cancel my order?
Once an order has been placed, we begin processing immediately. Because of this, we cannot guarantee changes or cancellations after checkout.
If you need assistance, contact us as soon as possible at returns@nudemofficial.com.
How can I track my order?
Once your order has been shipped, you’ll receive a tracking link via email to follow your delivery in real time.
How do NUDEM pieces fit?
Our pieces are designed with a sculpting, body-contouring fit. We recommend selecting your usual size for a true-to-fit feel.
If you prefer a more relaxed fit, we suggest sizing up.
Are the fabrics gym proof?
Yes. Our fabrics are designed to provide coverage, support, and structure while maintaining comfort and flexibility during movement.
What is your return policy?
We accept returns within 14 days of delivery.
Items must be:
Unworn
Unwashed
In original condition
With all tags attached
For hygiene reasons, we reserve the right to refuse returns that do not meet these conditions.
Do you offer exchanges?
At this stage, we recommend placing a new order for your preferred size/item and returning the original piece once approved.
How do I start a return?
To request a return, please contact us at returns@nudemofficial.com with:
Your order number
Full name
Reason for return
Our team will guide you through the next steps.
Are shipping costs refundable?
Original shipping costs are non-refundable unless the item received is faulty or incorrect.
Customers are responsible for return shipping costs.